Privacy Policy | Macdonald Gisborough Hall

At Macdonald Gisborough Hall, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Such as your name, email address, phone number, and postal address when you make a booking or contact us.
Payment Information: Credit/debit card details necessary for processing your reservations (processed securely).
Usage Data: Information about how you use our website, including IP address, browser type, and access times.

2. How We Use Your Information

We use your information for the following purposes:

To process and manage your bookings.
To improve our services and website functionality.
To send you confirmation emails, updates, and promotional offers, if you opt-in to receive them.
To respond to your inquiries and provide customer support.

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our business, such as payment processors and marketing services.
When required by law or to protect our rights, property, or safety, or that of others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you.
Request correction of any inaccurate information.
Request deletion of your personal data, subject to our legal obligations.

6. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website with an updated effective date. We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Address: Macdonald Gisborough Hall
Whitby Lane,
Guisborough,
North Yorkshire
TS14 6PT
United Kingdom